For professionals interested in supporting humanitarian action through strong administrative and information systems, the International Committee of the Red Cross (ICRC) offers a compelling opportunity with its Assistant and Information Management Officer position based at the Manila Shared Services Centre (MSSC) in the Philippines. This role plays a key part in ensuring that ICRC’s internal audit operations run smoothly and efficiently across the organization’s global network.
ICRC Assistant Job with Competitive Salary for 2026. Apply Now
About the International Committee of the Red Cross
The ICRC is one of the world’s leading humanitarian organizations, known for its neutral, impartial, and independent approach to protecting and assisting people affected by armed conflict and other situations of violence. With operations in more than 100 countries, the organization relies heavily on strong internal systems and professional support services to maintain accountability, transparency, and effectiveness. The Manila Shared Services Centre is an important hub that provides administrative, financial, and operational support to teams worldwide.
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Role Overview and Key Responsibilities
The Assistant and Information Management Officer works within the Internal Audit unit, supporting teams located in Manila, Geneva, and field offices. The role combines high-level administrative support with structured information management, making it ideal for candidates who are highly organized and detail-oriented.
Approximately 80 percent of the role focuses on administrative and secretarial support. Key responsibilities include coordinating meetings and calendars, organizing travel arrangements such as flights and visas, and handling correspondence and follow-ups. The officer also assists with preparing documents, processing consultancy contracts, managing invoices, and conducting background research to support audit activities. In addition, the role involves supporting onboarding processes for new staff members, ensuring they receive proper briefings and access to relevant systems and documentation.
The remaining portion of the role centers on information management. The officer helps maintain shared digital platforms and internal databases, ensuring that records are accurate, well organized, and easy to retrieve. This includes managing collaborative workspaces, supporting updates to internal information pages, and helping implement information management standards and procedures within the unit. These responsibilities are essential to maintaining consistency, compliance, and efficiency across internal audit operations.
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Skills and Qualifications
Candidates for this role are typically expected to hold a university degree or equivalent professional experience, with several years of experience in administrative or coordination roles, preferably within an international or complex organizational environment. Strong written and spoken English skills are essential, along with advanced proficiency in common office software and digital collaboration tools.
The ideal candidate is proactive, discreet, and capable of managing multiple priorities under time pressure. Strong communication skills, attention to detail, and a collaborative mindset are critical for success in this role. Experience in humanitarian or international organizations is an added advantage.
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Why This Opportunity Matters
This position offers more than just an administrative role. It provides the opportunity to contribute meaningfully to the effectiveness and integrity of a global humanitarian organization. By supporting internal audit and information management processes, the Assistant and Information Management Officer helps ensure that ICRC resources are used responsibly and that humanitarian operations worldwide remain accountable and impactful.
For professionals seeking a purpose-driven career with international exposure, this role at ICRC’s Manila Shared Services Centre represents a valuable and rewarding opportunity.
