In The UK, Alfa Leisureplex Group Is Hiring Waiters/Waitresses. Apply Today 2023.

Host Country


Target Audience


Program Overview

Waiters/Waitresses job is a professional who works in restaurants, bars, hotels and other food-serving and drinking establishments. They ensure guests have an excellent dining experience by providing stellar customer service. They greet guests, take meal orders and ensure smooth communication between the dining area and kitchen. 

Alfa Leisureplex Group is looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you.

To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

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  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements and skills

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

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Posting date:07 August 2023
Hours:Full time
Closing date:04 September 2023
Location:Bridgend, CF36 3LU
Company:Alfa Leisureplex Group
Job type:Permanent
Job reference:ORG2037-DM853855PorWW


Alfa Leisureplex Group has an opportunity for a Waiter / Waitress to join the team at The Seabank Hotel, Porthcawl.

Waiter / Waitress working hours:

As a Waiter / Waitress you will work 25-35 hours per week, including weekends & split shifts. With an hourly rate of £11.00 – Regardless of age

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Being a Waiter / Waitress:

Your main tasks as a Waiter / Waitress will be serving hotel guests breakfast, lunch and dinner, whilst delivering excellent customer service. You will also be required to ensuring service stations and tables are kept clean and tidy.

We are an employee-owned company, what does this mean?

Bi-annual tax free dividend due to our employee owned status (£950 last full year)
Funding for any relevant training courses to aid your development
Job Security – our employee owned status provides better job security, as we can’t be sold to another company
Support and continuous development opportunities
Competitive occupational sick pay scheme
Fantastic discounts on our holidays and hotel stays
Employee assistance programme – Health Assured
Length of service rewards
Free employee meals whilst on duty
Build your pension – we have a pension scheme in place that the Company contributes towards
Reward and engagement programs

Our ideal candidate:

Essential Skills:

Excellent communication skills
Excellent customer service skills
Ability to learn new skills quickly
The ability to be flexible and keep calm under pressure

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Desirable Skills:

Experience in a similar role
Knowledge of the travel, tourism and hospitality industry
Passion for the industry

The Alfa Leisureplex Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £54 million per year. We are the UK’s only employee owned Travel Company and our brands include Leisureplex Hotels, Alfa Travel and David Urquhart Travel.

Leisureplex Hotels own and operate 22 hotels in the UK’s most popular seaside locations. We have a combined bed stock of 1,900 rooms and achieve strong all year round occupancies due to our sister brands Alfa Travel and David Urquhart Travel, plus our links to other coach operators and group organisers. We also cater to Self Drive guests and direct hotel bookings.

As an employee owned business with over 850 employee partners, we see our people as our most valuable asset in growing our business and continuing to provide a high quality service to our customers.

If you feel you have the necessary skills and experience to be successful in this role click ‘apply’ today. We’d love to hear from you!

Apply for this job

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