Customer Service Administrator

Marble Coaches is looking for a well presentable female customer services administrator based at our Harare office in Belvedere.

Dealing with walk-in clients to the office who wish to purchase tickets or make enquiries

• Taking calls from clients

• Preparing trip related paperwork for the bus crew and liaising with bus crew if additional bookings are made during a journey

• Administrative duties

• Producing monthly reports

• Social Media development and query handling As this is a really important role, there are a few things we’ll need from you….

• You’ll be highly computer conversant and able to learn/adopt to different software packages;

• Strong communication skills – you will need to continually engage with people both internally and externally;

• Be comfortable working to deadlines, with strong organisational ability and attention to detail to deliver a comprehensive end result;

• A degree level qualification is preferable, though no experience in a transport related role is necessary as training will be given as and when necessary.

• Hard working and be able to multi task

• Be able to work in a team and to take initiative and take accountability

• Be self motivated and perform with passion and commitment to surpass our goals

• Able to work 6am to 3pm 5 days a week(Monday to Friday) In return we offer:

• USD base linked salary which will be payable in USD cash or ZWL bank transfers

• Daily Lunch allowance to be used at any Innscor outlet

• Subsidised mobile phone purchase Send cv with passport-sized photo to show me