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ITU Administrative Assistant job for 2025. Apply Now

  • Vacancy notice no: 1746 
    Sector: BDT
    Department: NA
    Country of contract: Switzerland
    Duty station: Geneva
  • Position number:  
    Grade: G5 
    Type of contract: Short-term
    Duration of contract: 1 to 11 months
    Recruitment open to: External
    Application deadline (Midnight Geneva Time): 30 June 2025

ORGANIZATIONAL UNIT

The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector of the Union. BDT deals mainly with development policies, strategies, programming, projects, as well as technical cooperation activities to enable and foster universal access to affordable, high-quality and secure telecommunications/ICTs and Foster equitable and inclusive use of telecommunications/ICTs to empower people and societies for sustainable development. To effectively and efficiently serve the needs of Member States, BDT is organized into four functional areas:

• Operations Coordination Department (Office of the Deputy to the Director)
• Projects, Partnerships & Digital Skills Department (PPS) 
• Digital Networks & Environment Department (DNE) 
• Digital Knowledge Society Department (DKS)

ITU Administrative Assistant job for 2025. Apply Now

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DUTIES AND RESPONSIBILITIES

Under the direct supervision of the Head of the organizational unit within the Telecommunication Development Bureau (BDT) (Section, Service, Division as appropriate), the duties to be performed are as follows:

  • Receives, analyses, registers and distributes mail, correspondence and other documents; distributes to all the relevant staff; follows-up on deadlines; draws to the attention of the Head of the organizational unit the most important matters; drafts replies, drafts routine correspondence, and responds to requests for information; reviews correspondence and other documents and makes/recommends changes to format, style, spelling and/or grammar;  follows-up on the signature of the supervisor.
  • Facilitates the administrative work of the organizational unit by maintaining files/reference tracking systems for correspondence and documents; prepares and submits documents for storage in archives.
  • Makes travel arrangements for the Head and staff of the organizational unit and experts in collaboration with the Travel Section and prepares all the documentation for the missions such as mission requests, travel authorizations, repatriation forms, UNDSS, etc.; prepares the planning charts for the Head’s agenda; sends the travel claims upon their return.
  • Prepares Terms of Reference (TOR) for experts; obtains cost estimates for budget management purposes; liaises with the BDT HR Focal point and ensures follow-up on all questions related to the staff of the organizational unit and experts (extension of contracts, vacancy notices, job descriptions, leaves, etc.) and to the office management (moves, phone lines, etc.).
  • Arranges for the acquisition of the organizational unit’s office equipment, material and supplies and ensures follow-up of procurement processes in close collaboration with ITU’s Procurement Team, including the creation of “shopping carts”, and follows up on requests for purchasing through SRM; liaises with suppliers to ensure timely delivery and verifies invoices and prepares payment requests. 
  • Updates the website of the organizational unit; creates new pages; receives and posts new information and documents pertaining to the organizational unit activity domains and to the events organized.
  • Assists in the organization of workshops, seminars, and meetings; arranges meetings facilities and equipment, prepares correspondence and assembles documents for participants.
  • Liaises and coordinates with other divisions/departments of the BDT, the different departments of the General Secretariat and Bureaus of ITU Headquarters as well as with regional offices, when required.
  • Performs any other related activities as assigned by the supervisor.
     

CORE COMPETENCIES

Applying Expertise; Effective Communication; Learning and Knowledge Sharing; Organizational Commitment; Results-Focused, and; Teamwork and Collaboration.

FUNCTIONAL COMPETENCIES

Analysis, Judgement and Decision Making

Client and Service Orientation

Planning and Organising

TECHNICAL COMPETENCIES

  • Advanced proficiency in Microsoft Office applications and especially in Word, Excel, Teams, PowerPoint and Outlook.
  • Ability to administer and execute administrative processes and transactions.
  • Attention to detail.

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QUALIFICATIONS REQUIRED


Education:

Complete secondary education with a diploma OR complete equivalent technical or commercial studies with a diploma. For internal candidates, obligatory schooling in combination with ten years of qualifying experience may be accepted in lieu of complete secondary education with a diploma for promotion or rotation purposes. 

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Experience:

At least five years of experience in the field of the post. (A maximum of three years of studies in the field of the post and in a recognized school may replace the required experience on the basis of one year of education for one year of experience). 

Languages:

Knowledge of one of the six official languages of the Union (Arabic, Chinese, English, French, Russian, Spanish) at advanced level and knowledge of a second official language at intermediate level. Knowledge of a third official language would be an advantage.
 

ADDITIONAL INFORMATION

According to ITU Staff Regulations and Rules, appointments to posts in the General Service category are subject to local recruitment conditions.

HumanitarianPathways

Kneelzet Christopher is a dedicated Chief Blogger at Campus Lifestyle NGO, a platform committed to connecting students and young professionals with career opportunities in the global development sector. With a strong background in Administration from the University of Zimbabwe, she combines her expertise in organizational management with a passion for youth empowerment. Kneelzet is deeply committed to helping students navigate the job market by providing valuable insights, career advice, and curated job opportunities from reputable organizations, including the United Nations (UN) and NGOs. Through her work at Campus Lifestyle, she plays a crucial role in ensuring that young professionals have access to meaningful employment that aligns with their skills and aspirations.

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