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The WFP Is Hiring A Business Support Associate. Apply Now

Background

The World Food Programme is an international organization within the United Nations that provides food assistance worldwide. It is the world’s largest humanitarian organization and the leading provider of school meals. Founded in 1961, WFP is headquartered in Rome and has offices in 80 countries.

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About WFP

The World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide. Here’s some information about WFP:

  1. Mission: WFP’s mission is to save lives and change lives by delivering food assistance in emergencies and working towards sustainable solutions to hunger. It aims to ensure that everyone has access to nutritious food, particularly in times of crisis.
  2. Mandate: WFP operates under the authority of the United Nations and is the largest humanitarian agency focused on hunger and food security. Its mandate is to provide food assistance to those in need, support nutrition programs, build resilience to shocks, and promote sustainable development.
  3. Operations: WFP operates in more than 80 countries, providing food assistance to millions of people affected by conflicts, natural disasters, and other emergencies. It also supports communities in improving their access to food, nutrition, and livelihood opportunities.
  4. Emergency Response: WFP is often at the forefront of emergency response efforts, providing food aid and logistical support in the immediate aftermath of disasters. It works closely with governments, NGOs, and other partners to ensure that food reaches those who need it most.
  5. Hunger Solutions: WFP’s approach goes beyond immediate food assistance. It implements programs that address the root causes of hunger, such as promoting agricultural development, supporting smallholder farmers, and improving access to education and healthcare.
  6. Nutrition: WFP recognizes the critical link between hunger and malnutrition. It implements nutrition programs that aim to prevent and treat malnutrition, particularly among vulnerable groups such as children, pregnant women, and nursing mothers.
  7. School Feeding: WFP’s school feeding programs provide meals to children in schools, encouraging attendance and improving their nutrition. This approach helps to break the cycle of hunger and poverty by supporting education and child development.
  8. Logistics and Innovation: WFP is known for its expertise in logistics and supply chain management. It utilizes innovative technologies and approaches to ensure the efficient delivery of food assistance, even in challenging and remote locations.
  9. Partnerships: WFP works in collaboration with governments, United Nations agencies, non-governmental organizations, private sector partners, and local communities. These partnerships are crucial for maximizing the impact of its operations and achieving sustainable solutions to hunger.
  10. Funding: WFP relies on voluntary contributions from governments, organizations, and individuals to fund its operations. Donations and partnerships are essential for enabling WFP to respond to emergencies and implement long-term programs.

Why work at WFP

The World Food Programme (WFP) operates worldwide for several reasons:

  1. Global Hunger Crisis: WFP recognizes that hunger is a global issue affecting millions of people across different regions and countries. By operating worldwide, WFP can respond to the urgent needs of those facing hunger and food insecurity in various parts of the world.
  2. Emergencies and Conflicts: WFP is often called upon to provide immediate food assistance in response to emergencies such as natural disasters, conflicts, and displacement. These crises can occur anywhere in the world, and WFP’s global presence allows for a rapid and effective response.
  3. Reach the Most Vulnerable: By operating worldwide, WFP can reach the most vulnerable populations, including those in remote areas, conflict zones, and regions with limited infrastructure. Its extensive network and logistical expertise enable it to deliver food assistance to those who are hardest to reach.
  4. Collaboration and Partnerships: WFP collaborates with governments, NGOs, and other partners worldwide to address hunger and food security. By operating globally, WFP can work closely with local institutions and organizations, leveraging their knowledge and expertise to implement effective programs.
  5. Addressing Root Causes: Hunger and food insecurity are complex issues influenced by various factors such as poverty, climate change, and lack of access to resources. By operating worldwide, WFP can address the underlying causes of hunger, working towards sustainable solutions and long-term food security.
  6. Sharing Knowledge and Expertise: WFP’s global presence allows it to share knowledge and expertise gained from working in diverse contexts. It can transfer best practices, innovative solutions, and lessons learned from one region to another, promoting efficiency and effectiveness in its operations.
  7. Advocacy and Policy Influence: Operating worldwide gives WFP a platform to advocate for policies and interventions that address hunger and food security on a global scale. It can engage with governments, international organizations, and stakeholders to raise awareness and shape agendas related to food assistance and nutrition.
  8. Sustainable Development Goals (SDGs): WFP aligns its efforts with the United Nations’ Sustainable Development Goals, particularly Goal 2: Zero Hunger. By operating worldwide, WFP contributes to the global efforts to achieve this goal, working towards a world where no one suffers from hunger.

Details About The Post

Job Title: Business Support Associate
Grade: GS-6
Contract Type: Fixed Term Appointment
Contract Duration: 1 year (with possibility of extension)
Duty Station: Phnom Penh, Cambodia
Vacancy Number: 1
Publication Date: May 17, 2024
Application Deadline: May 30, 2024

KEY ACCOUNTABILITIES (not all-inclusive)

  1. Provide dedicated executive assistant support.
  2. Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work. 
  3. Actively seek and use feedback to improve business processes and procedures.
  4. Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients. 
  5. Oversee the maintenance of records and databases to ensure information is organized and readily available for staff and compliant with all relevant regulations and policies. Also keep following up and remind according to deadline.
  6. Revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards. 
  7. Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.
  8. Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
  9. Provide a full range of complex business support services to staff to contribute to the effective functioning of business operations.   
  10. Provide advice, support and/or training to junior support staff in the provision of business support services, in order to support their learning in providing business support. 
  11. Coordinate the tasks of junior colleagues to ensure support services are delivered consistently and to the required standards.

OTHER SPECIFIC JOB REQUIREMENTS

  • Translate documents or letters from Khmer into English and vice versa to Management and other units when requested.
  • Monitor and update management meeting calendar, both for Country Director and Deputy County, also to check available schedule for virtual meetings requests from UN agencies or outside countries.
  • Arrange transport in and out of the countries with internal procedure.
  • Arrange meetings, events, both internal and external arrangement according to the request.
  • At least six years of secretarial experience, some of which should have been at a senior secretarial level.
  • Specialized knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
  • Good communication and interpersonal skills in order to provide specialized business support services to a wide range of individuals.
  • Ability to analyze and interpret financial data and monitor budgets.
  • Ability to proactively identify and recommend areas for improvement to the design and delivery of specialized services. 
  • Ability to build relationships with a variety of individuals across functions and maintain confidentiality.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area.
Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.

Knowledge & Skills: :

  • Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
  • Good communication skills in order to provide specialised business support services to a wide range of individuals.
  • Ability to analyse and interpret financial data and monitor budgets.
  • Ability to proactively identify and recommend areas for improvement to the design and delivery of specialised services.  
  • Ability to build relationships with a variety of individuals across functions. 
  • Experience in coordinating the work of others and self and training and supporting others.
  • Ability to maintain confidentiality.

Language: Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language is an asset.

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