The World Food Programme (WFP) is currently seeking a Back Office Manager. Don’t miss this opportunity, apply today.


The World Food Programme is an international organization within the United Nations that provides food assistance worldwide. It is the world’s largest humanitarian organization and the leading provider of school meals. Founded in 1961, WFP is headquartered in Rome and has offices in 80 countries.

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About WFP

The World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide. Here’s some information about WFP:

  1. Mission: WFP’s mission is to save lives and change lives by delivering food assistance in emergencies and working towards sustainable solutions to hunger. It aims to ensure that everyone has access to nutritious food, particularly in times of crisis.
  2. Mandate: WFP operates under the authority of the United Nations and is the largest humanitarian agency focused on hunger and food security. Its mandate is to provide food assistance to those in need, support nutrition programs, build resilience to shocks, and promote sustainable development.
  3. Operations: WFP operates in more than 80 countries, providing food assistance to millions of people affected by conflicts, natural disasters, and other emergencies. It also supports communities in improving their access to food, nutrition, and livelihood opportunities.
  4. Emergency Response: WFP is often at the forefront of emergency response efforts, providing food aid and logistical support in the immediate aftermath of disasters. It works closely with governments, NGOs, and other partners to ensure that food reaches those who need it most.
  5. Hunger Solutions: WFP’s approach goes beyond immediate food assistance. It implements programs that address the root causes of hunger, such as promoting agricultural development, supporting smallholder farmers, and improving access to education and healthcare.
  6. Nutrition: WFP recognizes the critical link between hunger and malnutrition. It implements nutrition programs that aim to prevent and treat malnutrition, particularly among vulnerable groups such as children, pregnant women, and nursing mothers.
  7. School Feeding: WFP’s school feeding programs provide meals to children in schools, encouraging attendance and improving their nutrition. This approach helps to break the cycle of hunger and poverty by supporting education and child development.
  8. Logistics and Innovation: WFP is known for its expertise in logistics and supply chain management. It utilizes innovative technologies and approaches to ensure the efficient delivery of food assistance, even in challenging and remote locations.
  9. Partnerships: WFP works in collaboration with governments, United Nations agencies, non-governmental organizations, private sector partners, and local communities. These partnerships are crucial for maximizing the impact of its operations and achieving sustainable solutions to hunger.
  10. Funding: WFP relies on voluntary contributions from governments, organizations, and individuals to fund its operations. Donations and partnerships are essential for enabling WFP to respond to emergencies and implement long-term programs.

Why work at WFP

The World Food Programme (WFP) operates worldwide for several reasons:

  1. Global Hunger Crisis: WFP recognizes that hunger is a global issue affecting millions of people across different regions and countries. By operating worldwide, WFP can respond to the urgent needs of those facing hunger and food insecurity in various parts of the world.
  2. Emergencies and Conflicts: WFP is often called upon to provide immediate food assistance in response to emergencies such as natural disasters, conflicts, and displacement. These crises can occur anywhere in the world, and WFP’s global presence allows for a rapid and effective response.
  3. Reach the Most Vulnerable: By operating worldwide, WFP can reach the most vulnerable populations, including those in remote areas, conflict zones, and regions with limited infrastructure. Its extensive network and logistical expertise enable it to deliver food assistance to those who are hardest to reach.
  4. Collaboration and Partnerships: WFP collaborates with governments, NGOs, and other partners worldwide to address hunger and food security. By operating globally, WFP can work closely with local institutions and organizations, leveraging their knowledge and expertise to implement effective programs.
  5. Addressing Root Causes: Hunger and food insecurity are complex issues influenced by various factors such as poverty, climate change, and lack of access to resources. By operating worldwide, WFP can address the underlying causes of hunger, working towards sustainable solutions and long-term food security.
  6. Sharing Knowledge and Expertise: WFP’s global presence allows it to share knowledge and expertise gained from working in diverse contexts. It can transfer best practices, innovative solutions, and lessons learned from one region to another, promoting efficiency and effectiveness in its operations.
  7. Advocacy and Policy Influence: Operating worldwide gives WFP a platform to advocate for policies and interventions that address hunger and food security on a global scale. It can engage with governments, international organizations, and stakeholders to raise awareness and shape agendas related to food assistance and nutrition.
  8. Sustainable Development Goals (SDGs): WFP aligns its efforts with the United Nations’ Sustainable Development Goals, particularly Goal 2: Zero Hunger. By operating worldwide, WFP contributes to the global efforts to achieve this goal, working towards a world where no one suffers from hunger.

Details About The Post

KEY ACCOUNTABILITIES (not all-inclusive)

A. Coordination of the governance arrangements:

  • Establish and consolidate the CBO in Tanzania as an integrated center of services meeting with efficiency operational needs of its clients, based on UNSDG Client Satisfaction and Costing & Pricing principles.
  • Serve as Secretary of the CGB. The Secretary shall coordinate the organization of the meetings and prepare a draft agenda for each meeting. The agenda and relevant documentation should be distributed to the members in advance of the meeting. The Secretary shall also prepare reports and any correspondence, as well as maintain a record of decisions, documentation and reports.
  • Develop a permanent working communication with CGB members and their teams aiming the production of timely solutions and the consolidation of the new flows.
  • Provide regular reports to CGB on all aspects of CGB activities.

B. Supporting financial results and performance:

  • In the six functional areas (Common Procurement, Common Logistics, Common Human Resources, Common ICT, Common Finance and Common Administration, including Facility Management), monitor the established SLAs with CBO client entities and provide quality services in timely manner.
  • Facilitate/initiate the drafting and suggesting amendment to SLAs and KPIs.
  • Develop a strategic planning for CBO, including a Biennial Management Strategy and its Biennial Budget Strategy for Sustainability.
  • Produce an annual report on service delivery for participating Entities, including financial reports provided by the hosting entity and/or service provider.
  • Prepare periodic review of the status of implementation of the annual work plans and of the CBO financial statements.
  • Develop CBO annual work plans and prepare Tanzania CBO implementation updates.
  • Review cost-share mechanism and invoicing procedures.


C. Monitoring of CBO day-to-day operations and decisions

  • Determine the appropriate executing modality for the Service Lines (such as outsourcing).
  • Efficiently recruit skilled professionals aligning with CBO standards and facilitate seamless onboarding.
  • Through overall direction, active coaching and efficient organization of work, lead the staff during the phases of installation and further adjustments of CBO.
  • Provide supervision to the CBO Programme Management Assistant.
  • Develop motivation, team spirit and client-oriented culture.
  • Ensures the continued development and training of the staff.
  • Develop appropriate mechanisms of coordination with program staff in the UN Entities.
  • Establish appropriated mechanisms to receive continuous feedback from client entities.
  • Facilitate the establishment of a Case Management System, guiding setup, and facilitating user training.
  • After a period of experimentation, identify required adjustments to be introduced in the initial structure, processes, tools, allocation of staff and budget.
  • Support RC with the presentation of CBO Tanzania to other UN entities, ensuring the widest adhesion possible.


  • Advanced University degree in business, public administration, or a related field. (A first University degree may be accepted if the applicant has at least 9 years of relevant post-qualification experience)


  • At least 7 years of relevant post-qualification work experience, preferably in the UN system. Experience and proven ability in the delivery of a range of UN administrative services, within tight deadlines in accordance with established UN requirements.
  • Experience and skills in providing leadership and team management in a multi-cultural, working environment.
  • Communication and negotiation skills in managing high level client relationships.
  • Ability to identify client’s need and match them to appropriate and innovative solutions.
  • Broad knowledge of best practices, techniques for process optimization processes (e.g. optimization of strategic planning, sourcing, logistics, finance processes, performance management, etc.)
  • Broad knowledge of best practices, techniques and methodologies for developing new strategies and drive efficiencies
  • Experience in change management.
  • Ability to adapt in a rapidly changing environment and pay close attention to details.
  • Fully committed and motivated to achieve the aims of the UN World Food Programme.


Only shortlisted candidates will be contacted.


The deadline for submitting applications is 23 May 2024.


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