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The UNHCR is hiring two Administrative Assistants for External Applicants. Apply with a High School Diploma; or Bachelor or equivalent or higher.

The UNHCR is hiring two Administrative Assistants Apply with a High School Diploma; or Bachelor or equivalent or higher.


The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity


Standard Job Description

Administrative Assistant

Organizational Setting and Work Relationships

The Administrative Assistant will provide administrative assistance to the immediate supervisor and/or Head of the Office, and/or to the Unit as a whole to ensure that routine services and activities within the administrative domain are properly implemented. As per specific instructions, the incumbent may require liaising with other internal or external entities, to ensure effective delivery of services and achievement of objectives. The assignments are mostly standard tasks including limited interpretation of subject matter and information exchange between staff in the office, at the duty station and external officials of other institutions to ensure mutual understanding.

The incumbent’s workload and the assignments will remain under constant guidance and direction of the supervisor.The Administrative Assistant is a position within an office/Division/Bureau that requires basic knowledge of administrative rules, procedures as well as operational standards of a UNHCR office. The nature of certain administrative/personnel functions require discretion and confidentiality.


Within delegated authority, the Administrative Assistant will be responsible for the following duties: (These duties are generic and may not be carried out by all Administrative Assistant: please refer to the organizational context).
– Arrange appointments/meetings both internal and external, some involving high ranking officials.
– Receive visitors, place and screen telephone calls, respond to routine requests for information and take notes at meetings as and when required.
– Maintain hard and electronic office files and records; classify and code material relating to a variety of topics;
– Receive, review, sort and distribute all incoming and outgoing correspondence, office pouch and material, highlight priority items and attach necessary background information. Maintain a follow up system.
– May be required to maintain/update confidential files.
– Draft routine correspondence, memoranda and reports. Format more complex documents by using the appropriate technology.

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  • – Facilitate implementation of Personnel administrative formalities and processing of documents in relation to official travels, leaves and movements of staff. Support staff members with processing personnel-related documentation.
    – Maintain office inventory and stocks of office supplies. Monitor the asset management track to ensure all admin procurements and disposal of UNHCR property are done and recorded accurately.
    – Assist the supervisor to monitor and record expenditure/disbursement of funds.
    – Following instructions from the supervisor make logistic and administrative arrangements for seminars, workshops, and briefings that may be required by the Office/Division.
    – May regulate and monitor routine provision of services and/or shifts from providers, as and when applicable;
    – Monitor office/compound facilities and equipment and in consultation with the supervisor take appropriate action to ensure proper functioning at all time.

    – Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
    – Perform other related duties as required.


    Minimum Qualifications

    Education & Professional Work Experience
    Years of Experience / Degree Level
    G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

    Field(s) of Education
    Not applicable.

    Certificates and/or Licenses
    Business Administration, Finance, Office Management,
    Human Resources or other related field
    (Certificates and Licenses marked with an asterisk* are essential)

    Relevant Job Experience
    Not specified

    Not specified

    Functional Skills
    *IT-Computer Literacy
    UN-UN/UNHCR Administrative Rules, Regulations and Procedures
    IT-Enterprise Resource Planning (ERP)
    (Functional Skills marked with an asterisk* are essential)

    Language Requirements
    For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
    For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
    For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

    All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

    As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

    This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

    Desired Candidate Profile – Relevant previous experience in administrative and accounting activities, with a solid understanding of basic accounting principles.
    – Demonstrated ability to work with United Nations System organizations or other international organizations or NGOs entities, with an understanding of their procedures and protocols.
    – Relevant previous experience in budget management, with analytical financial skills and experience in tracking expenses.

    Required languages (expected Overall ability is at least B2 level):



    Additional Qualifications

    SkillsIT-Computer Literacy, IT-Enterprise Resource Planning (ERP), UN-UN/UNHCR Administrative Rules, Regulations and Procedures

    EducationHigh School (Required)

    CertificationsBusiness Administration – Other, Finance – Other, HCR Learning Program – UNHCR, Human Resources – Other, Office Management – Other

    Work Experience

    CompetenciesAccountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration

    UNHCR Salary Calculator



    Additional Information

    Functional clearanceThis position doesn’t require a functional clearance




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