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United Nations Development Programme (UNDP) Is Hiring An ADMINISTRATIVE ANALYST Apply Now


UNDP works in more than 170 countries and territories, helping to achieve the eradication of poverty and the reduction of inequalities and exclusion. We help countries develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results.

About UNDP

The United Nations Development Programme (UNDP) is the United Nations’ global development network. It is the largest provider of development assistance, working in more than 170 countries and territories. The UNDP aims to eradicate poverty, reduce inequalities, and promote sustainable development.

Here are some key points about the UNDP:

  1. Mandate: The UNDP was established in 1965 and operates under the overall guidance of the United Nations General Assembly and the United Nations Development Group. Its mandate is to help countries achieve sustainable human development by providing technical expertise, policy advice, and financial support.
  2. Goals: The UNDP’s primary goals are aligned with the Sustainable Development Goals (SDGs) adopted by the UN in 2015. These goals include eradicating poverty, promoting gender equality, ensuring environmental sustainability, and fostering democratic governance.
  3. Development Approach: The UNDP takes a multi-dimensional approach to development, addressing economic, social, and environmental challenges. It works with governments, civil society organizations, and other partners to formulate and implement development projects and initiatives.
  4. Areas of Focus: The UNDP focuses on a wide range of development issues, including poverty reduction, democratic governance, crisis prevention and recovery, climate change, sustainable energy, gender equality, and youth empowerment.
  5. Funding: The UNDP’s funding comes from contributions by member states, as well as partnerships with international organizations, foundations, and the private sector. It manages and implements projects funded by various sources, including the Global Environment Facility (GEF) and the Global Fund to Fight AIDS, Tuberculosis, and Malaria.
  6. Human Development Index: The UNDP publishes the Human Development Index (HDI) annually, which measures and ranks countries based on their achievements in key dimensions of human development, such as life expectancy, education, and income.
  7. Advocacy and Policy Advice: In addition to its operational work, the UNDP plays a key role in advocacy and policy advice at the global, regional, and national levels. It produces research and analysis, facilitates dialogues, and supports governments in formulating and implementing development policies.

The UNDP plays a vital role in international development efforts, working towards a more equitable and sustainable future for all.

Why work at UNDP

Working at the United Nations Development Programme (UNDP) can be a rewarding and impactful career choice for several reasons:

  1. Mission and Impact: The UNDP’s mission is to eradicate poverty, reduce inequalities, and promote sustainable development. By working at the UNDP, you have the opportunity to contribute to global development efforts and make a positive impact on people’s lives around the world.
  2. Global Reach: The UNDP operates in over 170 countries and territories, giving you the chance to work in diverse cultural and geographical contexts. This global reach allows you to gain a broad perspective on development issues and work with diverse communities and stakeholders.
  3. Multidisciplinary Approach: The UNDP takes a multidimensional approach to development, addressing economic, social, and environmental challenges. This provides a unique opportunity to work across different sectors and collaborate with experts from various fields, such as economics, governance, climate change, and gender equality.
  4. Professional Development: Working at the UNDP offers opportunities for professional growth and learning. You can access training programs, workshops, and conferences that enhance your skills and knowledge in areas relevant to development. Additionally, you can build a valuable network of colleagues and experts in the field.
  5. Collaboration and Partnership: The UNDP collaborates with governments, civil society organizations, and the private sector to implement development projects and initiatives. This collaborative approach allows you to work with a wide range of stakeholders and build partnerships for sustainable development.
  6. Policy Influence: The UNDP plays a significant role in shaping global development policies and agendas. By working at the UNDP, you can contribute to policy advocacy, research, and analysis, influencing decision-making processes at the global, regional, and national levels.
  7. Work-Life Balance and Benefits: The UNDP promotes work-life balance and offers competitive benefits packages to its staff. This includes fair compensation, health insurance, pension plans, and opportunities for career advancement.
  8. Cultural Exchange and Diversity: The UNDP is a diverse organization that values inclusivity and multiculturalism. Working at the UNDP provides opportunities to interact with colleagues from different backgrounds, cultures, and nationalities, fostering a rich and inclusive work environment.

It’s important to note that working at the UNDP, like any organization, also comes with its challenges, such as complex bureaucratic processes, demanding workloads, and the need to navigate diverse cultural contexts. However, for individuals passionate about global development and making a difference, working at the UNDP can be a fulfilling and meaningful career choice.

Location: New York, United States
Apply Before: 05/15/2024, 05:59 AM
Job Schedule: Full time
Agency: UNDP
Grade: P2
Contract Duration: 364 days
Education & Work Experience: Master’s Degree – 2 year(s) experience OR Bachelor’s Degree – 4 year(s) experience
Required Languages: English

Duties and Responsibilities

  1. Ensure effective administrative services
    • Oversee all matters, as delegated and required by the Ombudsman, pertaining to the administration and effective functioning of the Office.
    • Regularly review organizations’ policies and guidelines for modifications or updates and bring these to the attention of the Ombudsman and personnel. 
    • Serve as focal point for organizational reviews.
    • Develop procedures and workflows consistent with organizational rules, regulations and practices and ensure these are implemented by the offices.
    • Manage matters relating to office space and procurement of IT equipment, and other services required for the effective functioning of the offices.
    •  Coordinate asset management for the office with timely preparation and submission of periodic inventory reports as well as physical verification of inventory items.
    • Serve as staff attendance and leave monitor.  Coordinate schedules of office events and travel calendar as well as annual leave schedules.
    • Ensure travel arrangements for the office are in compliance with established corporate rules and procedures. Provide guidance on travel arrangements and intervene as needed to handle emergencies or matters requiring special attention.
    • Serve as performance management focal point in accordance with system requirements.
    • Provide logistical support to administrative assistants during the organization of workshops, meetings and conferences.
    • Prepare data analyses and presentation on the work of the office. 
  2. Ensure Strategy, Budget and Financial Services
    • Contribute in the preparation of the office strategy and implementation plans from an operational perspective.
    • Provides advice and guidance to the Ombudsman and the personnel on budgetary and financial procedures.
    • Facilitate the preparation of an integrated workplan (IWP) and annual quarterly budget.
    • Submit periodic budget report to the Ombudsman to track and monitor budgetary expenditures.
    • Manage the office budget and financial account and serve as certifying officer.
    • Liaise with the organizational focal points on budget matters related to the clearance of funds, financial arrangements and cost sharing arrangements for the office.
    • Perform as Quantum Manager level1 role to process travel and procurement approvals and management payments and contractual matters for consultants.
  3. Provide effective human resources services
    • Advices the Ombudsman and guides the personnel on HR policies, rules, regulations, procedures and other related matters.
    • Drafts vacancy announcements for positions for review by the Ombudsman and coordinates on job and consultancy management.
    • Ensures timely and efficient recruitment processes – screening of applicants, coordinates interview schedules and technical assessments, liaises with candidates in the various stages of the recruitment process.
    • Keeps records and maintains recruitment files for all personnel ensuring all relevant documentation is kept up to date.
    • Provides relevant information to the Ombudsman with regards to contract expiration dates and requests extensions when required.
  4. Manage communications, strategy support and workflow
    • Manage communication flow in the office ensuring timely responses to incoming and outgoing correspondence, emails and telephone calls.
    • Under the supervision of the Deputy Ombudsman, supports communication with visitors, case inake and other related matters as required.
    • Communicates routine and non-routine information pertaining to the work of the team.
    • Establishes and maintains the office filing and reference systems and ensures the inter/intranet websites are up to date and accurate.
    • Facilitate the preparation of presentations, briefs, policy documents and reports relevant to the work of the office.
    • Manage translation of texts, follow up and ensure timely submission of translations and check final texts before posting on website.
    • Contributes to the preparation and publication of the annual report.
  5. Facilitation of knowledge building and management
    • Actively contributes to knowledge networks and communities of practice. 
    • Demonstrate leadership in embracing and implementing Digital Transformation internal office processes. 
    • Organization of specialized trainings for protocol and administrative I logistic functions;
    • Ensures availability of coverage and backstopping for the Director and Deputy Director during missions/travels. 

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.


Core Competencies – UNDP Core Competencies can be found here.

  • Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline
  • Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
  • Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
  • Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
  • Act with Determination: Shows drive and motivation, able to deliver calmly in face of adversity, confident
  • Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships
  • Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical competencies 

  • Business Direction & Strategy
    • System Thinking: Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system
  • Business Development
    • Knowledge Generation: Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
  • Business Management
    • Portfolio Management: Ability to select, prioritise and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimising return on investment.
    • Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
  • Ethics
    • UN policy – knowledge: Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity
  • Digital & Innovation
    • Behavior change communication/communication for development: Knowledge of appropriate digital communication methodologies for development and behaviour change, and ability to apply them practically
  • HR – recruitment
    • Recruitment design and management: Knowledge of, ability to design and manage end to end recruitment processes

Required Skills and Experience


  • Advanced University Degree (Masters or equivalent) in Business or Public Administration, Finance, Accounting, Law or any other related field, OR
  • A first level university degree (Bachelor’s degree) in the areas mentioned above in combination with two additional years of qualifying experience will be given due consideration in lieu of the advanced university degree.


  • Minimum of 2 years (with Master’s degree) or 4 years (with Bachelor’s degree) relevant experience in administration or operations, is required.
  • Experience in a field related to the work of the Office of the Ombudsman is an asset.
  • Experience in the usage of computers office software packages (MS Word, Excel, etc) and web-based management systems such as ERP is required.
  • Knowledge of integrated management information systems is required.
  • Previous experience with Quantum or other ERP systems such as Atlas is a strong asset.
  • In-depth knowledge of UN operational policies and procedures is desired.
  • Demonstrated abilities in organizational planning including strategic planning and prioritizing skills and abilities is desired.
  • Ability to deal patiently and tactfully with visitors is desired.
  • Demonstrated abilities in high sense of confidentiality, initiative and good judgement is desired.
  • Ability to work effectively with people of different national and cultural background is an advantage.
  • Demonstrated ability to work in a team environment to achieve common goals and to provide guidance to other support staff is desired.


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