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United Nations High Commissioner for Refugees (UNHCR) is Hiring An Information Management Officer APPLY TODAY


The United Nations Human Rights Council is a United Nations body whose mission is to promote and protect human rights around the world. The Council has 47 members elected for staggered three-year terms on a regional group basis. The headquarters of the Council are at the United Nations Office at Geneva in Switzerland.

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The UNHRC, or United Nations Human Rights Council, is an intergovernmental body within the United Nations system responsible for promoting and protecting human rights around the world. It was established in 2006, replacing the United Nations Commission on Human Rights, with the aim of addressing the shortcomings of its predecessor and strengthening the promotion and protection of human rights globally.

Key aspects of the UNHRC include:

  1. Membership: The UNHRC consists of 47 member states elected by the United Nations General Assembly through a regional group representation. Members serve for three-year terms, and the seats are distributed among different geographical regions.
  2. Mandate: The primary mandate of the UNHRC is to promote and protect human rights worldwide. It addresses human rights violations, undertakes thematic and country-specific reviews, develops international human rights standards, and engages in dialogue and cooperation with states to improve their human rights records.
  3. Universal Periodic Review (UPR): The UPR is a unique mechanism of the UNHRC that involves a periodic review of the human rights situation in all UN member states. Each country’s human rights record is assessed, and recommendations are made to address any identified shortcomings.
  4. Special Procedures: The UNHRC appoints independent human rights experts, known as Special Procedures mandate holders, to examine and report on specific human rights issues or country situations. These experts, also called Special Rapporteurs, investigate various human rights concerns and provide recommendations to address them.
  5. Thematic and Country-Specific Work: The UNHRC addresses a wide range of human rights issues through its thematic and country-specific mechanisms. It establishes working groups, holds interactive dialogues, and adopts resolutions on specific topics such as civil and political rights, economic, social and cultural rights, women’s rights, children’s rights, and more.
  6. Resolutions and Decisions: The UNHRC adopts resolutions and decisions on human rights issues, calling for action, expressing concern, or condemning violations. These resolutions can address specific situations, establish fact-finding missions, or create mechanisms for monitoring and reporting on human rights.
  7. Cooperation with Other UN Bodies: The UNHRC collaborates with other United Nations entities, including the Office of the United Nations High Commissioner for Human Rights (OHCHR), to support its work in promoting and protecting human rights globally.

Why work at UNHRC

Working at the United Nations Human Rights Council (UNHRC) can be a rewarding and impactful experience for individuals passionate about human rights and international cooperation. Here are some reasons why people may choose to work at the UNHRC:

  1. Promoting Human Rights: The UNHRC is at the forefront of promoting and protecting human rights worldwide. As an employee, you would have the opportunity to contribute to the advancement of human rights norms, standards, and practices, making a tangible difference in the lives of individuals and communities around the world.
  2. Global Impact: The work of the UNHRC extends to all regions and countries, addressing a wide range of human rights issues. By working at the UNHRC, you can contribute to addressing pressing human rights challenges on a global scale and help shape policies and actions that have real-world impact.
  3. Multidisciplinary Environment: The UNHRC brings together professionals from diverse backgrounds, including law, political science, international relations, social sciences, and more. Working in this multidisciplinary environment allows for collaboration, knowledge-sharing, and learning from experts in various fields.
  4. Networking and Partnerships: The UNHRC offers opportunities to build networks and establish professional relationships with individuals and organizations dedicated to human rights, including diplomats, civil society representatives, academics, and experts. These connections can provide valuable support, collaboration opportunities, and a broader understanding of human rights issues.
  5. Exposure to International Processes: Working at the UNHRC provides exposure to international human rights mechanisms and processes. You may have the opportunity to participate in and contribute to sessions, dialogues, and negotiations, gaining firsthand experience of international diplomacy and policy-making.
  6. Career Development and Learning: The UNHRC offers a range of training and learning opportunities to enhance professional skills and knowledge in the field of human rights. These opportunities can contribute to career development, personal growth, and expertise-building.
  7. Multicultural and Inclusive Environment: The UNHRC fosters a multicultural and inclusive work environment that values diversity, equality, and respect. Working alongside colleagues from various cultural and professional backgrounds can provide a rich and enriching experience.
  8. Job Stability and Benefits: The UNHRC offers competitive salaries, benefits, and job stability, as it is part of the United Nations system. This includes access to comprehensive health insurance, pension plans, and opportunities for career advancement within the broader UN system.

Information Management Officer

Duties for Associate Information Management Officer:

1. Population Data Management
To oversee the collection, analysis, and dissemination of population data, ensuring accuracy, privacy, and consistency with International statistical standards. The officer will manage population databases, provide insights into demographic trends, and generate population statistics for planning purposes.
• Develop and maintain robust systems for the collection of accurate and comprehensive population data.
• Analyse population data to identify trends, patterns, and prepare and disseminate analytical reports and visualizations that communicate findings to relevant stakeholders.
• Regularly update UNHCRs operational data portal and ensures that there is harmony in the population data reported in all internal and external products.
• Oversees the compilation and submission of population data for the UNHCR annual and midyear statistical reporting.
• Participate in interagency fora and platforms on population data.

2. Assessment Coordination
To oversee the systematic collection, analysis, and dissemination of data and information including for identification and targeting of vulnerable households, protection monitoring, border monitoring, and other assessments to enhance the effectiveness and efficiency of UNHCRs response.
• Develop and oversee the implementation of data collection tools and methodologies, including for protection monitoring, that capture relevant information to provide the evidence base for decision making, planning assistance and service delivery.
• Continuous review of data collection tools in collaboration with a multifunctional team to ensure relevance in capturing necessary information to meet UNHCRs information needs.
• Design and implement sampling strategy that accurately represents the community dynamics, and other AGD considerations.
• Train field staff and data collectors on data collection tools, ethical considerations, survey techniques, and oversee the data collection process, ensuring consistency, accuracy and data protection standards are adhered to.

3. Programme Monitoring
To ensure that the UNHCR programme management cycle is supported with relevant data and evidence from the initial needs analysis and programme design, to monitoring and evaluation and reporting, ensuring that data driven insights inform all stages of the programme planning and implementation.
• To support sectors with the data needed to conduct comprehensive needs analysis to identify community needs, gaps, and priorities that will inform programme interventions.
• Work with program team, external relations, and business units to ensure that reporting requirements are met and that there is alignment on the indicators being reported.
• Set up and maintain programme monitoring systems including ActivityInfo to meet reporting needs, including setting up databases, forms, and indicators.
• Train staff, field data focal points and partners on how to effectively use programme monitoring systems, including data entry, report generation, and understanding indicators.
• Extracting insights and generating reports from data collected in ActivityInfo including UNHCR 3W map, static and dynamic dashboards.

4. Data analysis and visualization
To lead the organization’s efforts in analyzing data and presenting it in visual formats that are easy to understand and actionable. The officer will support decision-making and strategic planning by providing timely, accurate, and visually engaging data insights to stakeholders.
• Conduct thorough data analysis to uncover trends, patterns, and insights within the data.
• Apply statistical methods and analytical models to support decision-making processes.
• Develop dashboards, reports, and presentations that summarize analysis findings for both technical and non-technical stakeholders.
• Design and create clear, accurate, and engaging data visualizations that convey complex information in an intuitive format.

Desired Experience:
• S/he must have proven experience in data management, analysis, and visualization, with attention to detail and accuracy and knowledge of data quality assurance and protection standards.
• In addition, s/he should have expertise in population data management, case management, programme monitoring, and assessment coordination. Develop and maintain robust systems for collecting accurate and comprehensive population data.
• They should also be familiar with content management systems such as UNHCR’s operational data portal to disseminate data and monitor web analytics. Over and above this, the candidate must possess strong writing and presentation skills.
• The incumbent must demonstrate good management and coordination skills – effectively supervising and training teams (staff/partners) and collaborating with multiple stakeholders, including clusters, UN agencies, partners (L/INGOs), government, and donors to achieve a common UNHCR objective.

Technical skills:
• Advanced knowledge of Power BI, Excel, ArcGIS/QGIS for mapping, Adobe Illustrator, or any other graphic design tool to create infographics/dashboards is necessary.
• Knowledge of R, Python programming, or any other statistical tool such as STATA would be desirable.
• Experience using data collection tools such as Kobo/ODK and ActivityInfo.


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