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WHO is hiring a Health Emergency Support Officer. Apply Now


WHO works worldwide to promote health, keep the world safe, and serve the vulnerable. Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

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About WHO

The World Health Organization (WHO) is a specialized agency of the United Nations responsible for international public health. Here’s some information about WHO:

  1. Mission: The mission of WHO is to promote the attainment of the highest possible level of health for all people. It works to prevent and control diseases, improve access to healthcare, and promote health and well-being globally.
  2. Mandate: WHO’s mandate includes providing leadership on global health matters, setting norms and standards, shaping the research agenda, coordinating responses to health emergencies, and providing technical support to countries.
  3. Objectives: WHO has several objectives, including promoting health equity, strengthening health systems, promoting health security, enhancing preparedness and response to emergencies, and advocating for universal health coverage.
  4. Focus Areas: WHO works in various areas of public health, including communicable diseases (such as HIV/AIDS, malaria, and tuberculosis), noncommunicable diseases (such as cancer, diabetes, and cardiovascular diseases), maternal and child health, mental health, nutrition, environmental health, and more.
  5. COVID-19 Response: During the COVID-19 pandemic, WHO has played a crucial role in providing guidance, coordinating global response efforts, sharing information, and supporting countries in their response and recovery efforts.
  6. Partnerships: WHO collaborates with governments, other United Nations agencies, international organizations, civil society, and the private sector to address global health challenges and achieve its goals.
  7. Research and Innovation: WHO supports and promotes research to advance scientific knowledge in the field of public health. It also encourages innovation in healthcare delivery, technology, and interventions.
  8. Health Regulations: WHO develops international health regulations to prevent the spread of diseases across borders and to ensure coordinated responses to health emergencies.
  9. Country Support: WHO provides technical assistance and support to member countries, helping them strengthen their health systems, improve healthcare delivery, and address public health priorities.
  10. Health Promotion and Advocacy: WHO promotes health education, information sharing, and advocacy campaigns to raise awareness about health issues, encourage healthy behaviors, and mobilize action for better health outcomes.

Why work at WHO

  1. Global Impact: WHO is a leading international organization in the field of public health. By working at WHO, you have the opportunity to contribute to improving the health and well-being of people worldwide. Your work can have a direct and significant impact on addressing global health challenges and saving lives.
  2. Public Health Leadership: WHO plays a crucial role in setting global health policies, standards, and guidelines. By working at WHO, you can be part of the team that shapes the global health agenda, influences policies, and drives innovation in public health practices.
  3. Multidisciplinary Collaboration: WHO brings together professionals from various fields, including medicine, epidemiology, public health, policy, research, and more. Working at WHO allows you to collaborate with experts and colleagues from diverse backgrounds, fostering interdisciplinary approaches and learning from a wide range of perspectives.
  4. Global Network: WHO operates in multiple countries and maintains strong partnerships with governments, international organizations, academia, and civil society. Working at WHO provides opportunities to engage with this global network, collaborate with renowned institutions, and contribute to international health initiatives.
  5. Emergency Response and Preparedness: WHO plays a critical role in responding to health emergencies, such as disease outbreaks and natural disasters. Working at WHO means being part of a team that mobilizes resources, coordinates responses, and supports countries in crisis situations, making a difference in saving lives and mitigating the impact of emergencies.
  6. Professional Development: WHO offers a range of learning and development opportunities for its staff. Working at WHO allows you to enhance your skills, expand your knowledge in public health, and develop expertise in specific areas through training programs, workshops, and access to a vast knowledge network.
  7. Diversity and Inclusion: WHO values diversity and strives to create an inclusive work environment. By working at WHO, you have the opportunity to collaborate with professionals from different cultures, backgrounds, and perspectives, promoting cross-cultural understanding and fostering an inclusive organizational culture.
  8. Work-Life Balance: WHO emphasizes work-life balance and supports flexible working arrangements. It recognizes the importance of maintaining personal well-being and offers policies and initiatives to support the well-being of its staff.
  9. Professional Networking: Working at WHO provides excellent networking opportunities. You can connect with experts, policymakers, and professionals in the field of public health from around the world, which can broaden your professional network and open doors to future career opportunities.
  10. Commitment to Ethical Values: WHO is guided by a strong commitment to ethical values, including integrity, transparency, and accountability. Working at WHO allows you to contribute to upholding these values in your work and contribute to the organization’s mission with a sense of purpose and integrity.

Details on the post

Health Emergency Support Officer – (2404291)

Grade: NO-B
Contractual Arrangement: Fixed-term appointment
Contract Duration (Years, Months, Days): 1 Year – Subject to availability of funds and satisfactory performance
Job Posting: May 20, 2024, 10:37:24 AM
Closing Date: Jun 4, 2024, 3:44:00 AM
Primary Location: Jordan-Amman
Organization: EM_JOR WHO Representative’s Office, Jordan
Schedule: Full-time

Description of the duties 

The incumbent will perform all or part of the following, and other related responsibilities as required by the needs of the office.

–     Work in coordination with all technical focal points at regional and headquarters levels, under the guidance of the head of the WHO country office.

–     Provide technical assistance to national authorities and to the WHO Health Emergencies (WHE) programme, at the country level, to enhance the national capability in preparedness and response to emerging infectious diseases, outbreaks, and health emergencies from all hazards.

–     Technically support the concerted approach of WHO in the areas of Emergency Risk Management, Country Preparedness and International Health Regulations, Risk & Situation Assessments, and Infectious Hazards Management.

–     Utilize national insights to collaborate with and support relevant ministries and other stakeholders to undertake gap analyses in relevant areas of work for emergency preparedness and management and support the development/revision of national strategies and a national multi-hazard, health emergency preparedness and response plan.

–     Technically support the preparation of a national risk profile, assessing and mapping existing and emerging national health risks as well as populations vulnerable to, or affected by, prioritized risks, their coping capacities and health needs.

–      Contribute to the coordination of the identification of resource needs and funding gaps for health- sector risk reduction, preparedness and response for vulnerable / affected populations, advocating with and mobilizing required resources from partners and donors.

–     Support the assessment of capacities and national, competency development systems, and the planning and implementation of appropriate measures and training for strengthening core capacities under International Health Regulations (2005) including to manage identified risks; effectively monitor and evaluate processes, outcomes and the impact of response and recovery interventions.

–     Support the national health authorities and partners in the establishment or strengthening of emergency health care systems to ensure the provision of a range of critical emergency health care services.

–     Contribute to the knowledge capture from policy, strategic and field interventions, and ensure its dissemination.

–     Represent WHO in inter-agency meetings and external forums related to WHO epidemics and emergency preparedness and response.


Education Qualifications

Essential: A university degree (bachelor’s) in a relevant field (such as medicine, epidemiology or public health).

Desirable: Training in applied epidemiology.


Essential: A minimum of two years of work experience relevant to the position (in public health, preferably in epidemic or emergency preparedness and response activities in a developing country), at the national level. Experience in working partnerships for health policy and strategic and operational interventions in emergency preparedness, response, or recovery especially in a developing country setting.

Desirable: Experience in activities to strengthen country capacities and response to health emergencies and disasters. Knowledge of WHO mandate and goals and/or experience with United Nations funds and programmes.

Functional Knowledge and Skills

  • The principles and programmes of epidemic and emergency preparedness and response
  • Knowledge of International Health Regulations (IHR)
  • Knowledge and skills to contribute to health policy, strategic and operational interventions in emergency preparedness, response and recovery with a range of actors.
  • Planning, monitoring, and evaluating health systems.
  • Excellent oral and writing skills, including for reports, oral presentations, and technical documents.

WHO Competencies

  • Teamwork
  • Respecting and promoting individual and cultural differences
  • Communication
  • Producing results
  • Ensuring the effective use of resources

Use of Language Skills

Excellent knowledge of English and Arabic. Knowledge of WHO language would be an asset.

Other Skills (e.g. IT)

Proficiency in computers and office software packages, handling of web-based management systems, Enterprise Resource Planning (ERP) systems and Cloud Management Enterprise System such as Workday.


Remuneration comprises an annual base salary starting at JOD 37,761 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


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