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World Health Organization (WHO) Is Actively Hiring An Administrative Assistant APPLY NOW


WHO works worldwide to promote health, keep the world safe, and serve the vulnerable. Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

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About WHO

The World Health Organization (WHO) is a specialized agency of the United Nations (UN) that is responsible for addressing global health issues. It was established on April 7, 1948, and is headquartered in Geneva, Switzerland. Here are some key points about WHO:

  1. Mandate: WHO’s primary goal is to promote the attainment of the highest possible level of health for all people. It serves as the directing and coordinating authority on international health within the UN system.
  2. Global Health Leadership: WHO provides leadership in global health by setting norms and standards, shaping health policies, and providing technical guidance to member states. It works closely with governments, international organizations, and other stakeholders to improve health outcomes worldwide.
  3. Health Programs and Initiatives: WHO develops and implements various health programs and initiatives to address global health challenges. These include efforts to combat communicable diseases (such as HIV/AIDS, malaria, tuberculosis, and COVID-19), promote maternal and child health, address noncommunicable diseases, strengthen health systems, and promote universal health coverage.
  4. Emergency Response and Preparedness: WHO plays a critical role in responding to health emergencies and outbreaks, providing technical support, coordinating international response efforts, and assisting member states in emergency preparedness planning. It has a dedicated Health Emergencies Programme that focuses on rapid response and containment of disease outbreaks and other health emergencies.
  5. Technical Expertise and Guidance: WHO produces evidence-based guidelines, reports, and tools to support countries in improving health services, preventing and controlling diseases, and addressing public health challenges. It conducts research, collects data, and provides technical assistance to member states in areas such as disease surveillance, health systems strengthening, and health promotion.
  6. Collaboration and Partnerships: WHO collaborates with governments, UN agencies, non-governmental organizations, academic institutions, and other stakeholders to leverage collective efforts in advancing global health. It works closely with regional offices worldwide to address regional health priorities and tailor interventions to local contexts.
  7. Health Policy and Advocacy: WHO advocates for health as a fundamental human right and works to influence policy decisions at national and international levels. It provides guidance to member states on health policy development, supports countries in implementing health-related strategies, and fosters political commitment to health issues.
  8. Capacity-Building and Training: WHO provides technical support, capacity-building initiatives, and training programs to strengthen the skills and capabilities of health professionals and systems in member states. It works to enhance the capacity of countries to address health challenges and respond effectively to public health threats.

Why work at WHO

Working at the World Health Organization (WHO) can be a rewarding and impactful experience for several reasons:

  1. Global health impact: WHO is a specialized agency of the United Nations that is responsible for coordinating international efforts to improve global health. By working at WHO, you have the opportunity to contribute to addressing major health challenges and making a positive impact on the health and well-being of people worldwide.
  2. Public health leadership: WHO plays a crucial role in setting global health policies, standards, and guidelines. Working at WHO allows you to be at the forefront of public health decision-making, shaping global health strategies, and influencing health policies at the national and international levels.
  3. Multidisciplinary collaboration: WHO brings together experts from various fields, including medicine, epidemiology, public health, policy, and research. Working at WHO provides the opportunity to collaborate with a diverse range of professionals, fostering interdisciplinary teamwork and knowledge exchange.
  4. Emergency response and preparedness: WHO plays a key role in responding to global health emergencies, such as disease outbreaks and natural disasters. Working at WHO gives you the opportunity to contribute to emergency response efforts, help coordinate international assistance, and support countries in preparing for and managing health crises.
  5. Technical expertise and capacity-building: WHO provides technical guidance and support to member states in areas such as disease prevention and control, health systems strengthening, and health promotion. By working at WHO, you can contribute to building the capacity of countries to address health challenges and improve health outcomes.
  6. Global networks and partnerships: WHO collaborates with governments, international organizations, NGOs, and other stakeholders in the health sector. Working at WHO provides opportunities to develop networks, engage in partnerships, and leverage collective efforts to address global health issues.
  7. Professional development: WHO offers opportunities for professional growth and development through training programs, workshops, and access to the latest research and evidence in public health. Working at WHO can enhance your skills, knowledge, and expertise in various aspects of global health.
  8. Making a difference: Working at WHO allows you to contribute to improving health outcomes on a global scale. Knowing that your work has a direct impact on the health and well-being of individuals and communities around the world can be highly rewarding.

Position Title: Administrative Assistant I – (2403691)

Grade: G4
Contractual Arrangement: Fixed-term appointment
Contract Duration: One year, including a probationary period for the first year. This is a post of limited duration.
Job Posting: April 26, 2024, 3:09:23 PM
Closing Date: May 17, 2024, 11:59:00 PM
Primary Location: Washington, D.C., United States
Organization: Evidence and Intelligence for Action in Health
Schedule: Full-time


Under the direct supervision of the Unit Chief, Science and Knowledge for Impact (EIH/SK) the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

a)   Type drafts, reports, articles, forms, and a variety of correspondence in English and Spanish using standard office computer software; draft, edit and review text for accuracy, correct spelling, and orderly presentation;

b)   Prepare correspondence on own initiative or from verbal or written instructions and finalize it for signature; prepare draft translations of correspondence and other documents; format and prepare in final form a variety of documents in English and Spanish; review, proofread and recommend revisions to correspondence and other material for the clearance/signature of the corresponding Advisor, ensuring clarity, accuracy in content in accordance with the Organization’s standards and policies;

c)    Assist in the coordination, preparation and development of internal and external technical meetings, conferences, seminars, workshops and studies, including: the preparation of agendas, compilation and assembly of background information for documents, publications, and final reports; coordinate logistical arrangements ensuring compliance with staff and participants’ travel procedures and practices; prepare Excel Workbook for estimate costs meetings, work with Travel Agency to obtain itineraries, ticket purchases, follow up on Travel Authorizations and Expense Reports; provide secretarial/support functions as required; prepare letters of agreement, contracts, collective travel authorizations, requisitions, etc.; follow up on open contracts and the respective payments;

d)   Assist in the preparation of technical presentations, technical reports and articles by reviewing, correcting and/or rewriting texts to improve clarity, conciseness and coherence;

e)   Perform support functions, including but not limited to: placing and answering telephone calls; receiving visitors; arranging appointments and keeping a calendar of these appointments; locating background material and files; compiling data for the preparation of correspondence and/or reports; assembling correspondence for mailing; etc.;

f)    Maintain an organized and updated virtual filing system for correspondence, documents, publications, reference materials, etc.;

g)   Make travel arrangements for staff at Headquarters, as well as country office staff, consultants, and temporary advisors, including preparation of travel authorizations, travel reservations, checking visa requirements and other travel related requirements;

h)   Make draft translations of memoranda and other correspondence from English into Spanish and vice-versa: ensure completeness and adherence to established terminology:

i)     Organize and host Zoom and Teams meetings;

j)    Perform other related duties, as assigned.



Essential: Certificate of completion of high school

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).  The list can be accessed through the link:  http://www.whed.net/.  PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/ and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.


Essential: Four years of general office or administrative work experience.

Desirable: Formal training as an administrative assistant, or university degree, would be an asset.


PAHO Competencies:

·       Overall attitude at workMaintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

·       Teamwork: Collaborate and cooperate with others – Demonstrates team spirit and actively participates in the work of the team; is supportive towards colleagues.

·       Respecting and promoting individual and cultural differences: – Relate well to diversity in others and capitalize on such diversity.  Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

·       Communication: Express oneself clearly when speaking/Write effectively – Clarifies quality and quantity needed in achieving set objectives with supervisor and immediate colleagues.  Listens attentively and does not interrupt other speakers.   Produces simple and clear written messages with few, if any, grammatical and spelling errors (e.g., e-mails, memos, letters, correspondence. 

·       Knowing and Managing Yourself: Remain productive/Manage stress / Continuously learn – Stays productive when given new directions and remains focused despite competing demands. Manages stress positively; remains positive and productive, even under pressure and/or in challenging circumstances.  Identifies areas for acquiring new knowledge and learns new tasks relevant to job.

·       Producing Results: Work efficiently and independently/Deliver quality results/Take responsibility – Prioritizes work and makes planning/Organizational adjustments as necessary; seeks clarification from supervisor on timelines, as needed. Uses feedback and inputs from supervisor to achieve results. Produces quality results and has frequent discussions with supervisor to achieve results. Is action-oriented and sees tasks through to completion. Shows understanding of own role and responsibilities in relation to expected results. Solicits and accepts direction and guidance from supervisor and team members and takes responsibility for own work and actions, as appropriate. Shows commitment and engagement when completing tasks. Takes responsibility for errors and learns from experience, as appropriate.

Technical Expertise:

–       Word processing in accordance with established standards.

–       Ability to write/originate routine and non routine correspondence and reports in English and Spanish.

–       Ability to prepare working translations.

–       Ability to plan, organize, coordinate and carry out administrative processes such as: meetings, preparation of reports, acquisition of supplies.

–       Ability to research, analyze and organize information in order to prepare charts, graphics, reports, etc.


Very good knowledge of English and Spanish.

IT Skills:

Demonstrated ability to effectively use current technology and software, as well as Enterprise Resource Planning (ERP). Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.


Annual Salary: (Net of taxes)

USD $44,560.00


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