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The World Bank is Currently hiring An Administrative Office Support Programme Assistant Apply Now


The World Bank is an international financial institution that provides loans and grants to the governments of low- and middle-income countries for the purpose of pursuing capital projects.

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About The World Bank

The World Bank is an international financial institution that provides financial and technical assistance to developing countries for development projects (such as infrastructure, education, healthcare, and poverty reduction) with the goal of reducing poverty and promoting sustainable economic growth. It consists of two institutions: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA).

The IBRD focuses on middle-income and creditworthy low-income countries, providing loans and other financial products and services. It raises funds through issuing bonds in the international capital markets and uses these funds to provide loans to member countries. The loans are typically provided at market-based interest rates and are repayable over a specific period.

The IDA, on the other hand, provides grants and low-interest loans to the world’s poorest countries. These loans have longer repayment periods and often carry no interest. The IDA also provides technical assistance and policy advice to help countries implement development projects effectively.

The World Bank also offers analytical and research services to member countries, providing data, analysis, and policy advice on various development issues. It conducts research on topics such as poverty, education, health, infrastructure, and climate change to inform its operations and help countries make informed policy decisions.

The World Bank Group consists of 189 member countries, each of which is represented by a Board of Governors. The Board of Governors is responsible for making major decisions, such as approving the Bank’s budget and selecting its President. The President, appointed by the Board of Directors, is the chief executive officer of the World Bank Group and is responsible for its day-to-day operations.

The World Bank collaborates with governments, civil society organizations, and other stakeholders to design and implement development projects. It emphasizes partnerships, knowledge sharing, and capacity building to support sustainable development.

It’s important to note that the information provided here is based on the knowledge available up until September 2021, and there may have been updates or changes to the World Bank’s operations and policies since then

Why work at The World Bank

Working at the World Bank can offer a range of benefits and opportunities for individuals interested in international development and making a positive impact on global issues. Here are some reasons why people choose to work at the World Bank:

  1. Mission and Impact: The World Bank’s primary goal is to alleviate poverty and promote sustainable development in developing countries. Working at the World Bank allows individuals to contribute directly to this mission and have a meaningful impact on the lives of people around the world. It provides an opportunity to work on projects and initiatives that address critical development challenges, such as poverty reduction, education, healthcare, infrastructure development, climate change, and more.
  2. Global Reach and Influence: The World Bank operates in over 100 countries and has a significant presence and influence in the international development community. Working at the World Bank allows individuals to engage with diverse cultures, work in different regions, and collaborate with professionals from around the world. It offers a platform to shape policies, provide technical expertise, and influence development agendas at a global scale.
  3. Professional Development: The World Bank offers a wide range of learning and professional development opportunities for its staff. It provides access to training programs, workshops, seminars, and conferences to enhance skills and knowledge in various areas of development. The organization promotes a culture of continuous learning and encourages staff to develop their expertise and advance their careers.
  4. Multidisciplinary Approach: The World Bank brings together professionals from various fields, including economics, finance, engineering, social sciences, public policy, and more. This multidisciplinary approach fosters collaboration and allows for a comprehensive understanding of development challenges. Working at the World Bank provides an opportunity to work with experts from different disciplines, learn from diverse perspectives, and contribute to holistic solutions.
  5. Networking and Partnerships: The World Bank collaborates with governments, NGOs, academia, and other stakeholders to implement development projects. Working at the World Bank offers opportunities to build networks and partnerships with these organizations and professionals in the development sector. It provides a platform to engage with experts, share knowledge, and leverage collective efforts to address complex global issues.
  6. Work-Life Balance and Benefits: The World Bank values work-life balance and offers a range of benefits to its employees, including flexible working arrangements, competitive salaries, health insurance, retirement plans, and support for professional and personal well-being. The organization recognizes the importance of employee satisfaction and provides a supportive work environment.

It’s important to note that working at the World Bank can be highly competitive, and the organization has specific requirements and qualifications for different positions. Interested individuals should review the specific job requirements and application processes on the World Bank’s official website or career portal to determine their eligibility and suitability for positions within the organization.

Organization:World Bank
Sector:Administration/Office Support
Term Duration: 2 years 0 months
Recruitment Type:Local Recruitment
Location:Washington, DC,United States
Required Language(s):English
Preferred Language(s):
Closing Date:4/26/2024 (MM/DD/YYYY) at 11:59pm UTC

Duties and Responsibilities

The Program Assistant (PA)will be responsible for assisting and supporting the Chair and members of the Inspection Panel and compliance staff by providing direct program support on logistics, coordination, organization of events and meetings related to the substantive compliance function of the IPN. The PA will report directly to the Chair of the IPN on a day to day basis on operational and technical matters related to the Inspection Panel work and report to the AMS on Administrative matters. The role requires the ability to anticipate needs, a positive, can-do attitude, and a high level of discretion, preserving the firewall between the AMIPN and AMDRS/AMSEC on compliance matters, and the independence of the Inspection Panel. Success factors for the position include: teamwork, ability to prioritize, organize, monitor; ability to plan ahead but also adjust as needed; provide logistical and program support to the work program of the Compliance team; sound judgment excellent technology skills; discretion and diplomacy.

The Program Assistant will coordinate with the AM Senior Executive Assistant on an as needed basis while maintaining the confidentiality and discretion needed supporting the Panel Chair and Panel Members.

Responsibilities: Specifically, the Program Assistant’s responsibilities include but are not limited to the following:

  • Provides programmatic and logistical support to the Panel, working closely with the Panel and Compliance staff, to ensure efficient workflow and operations of the IPN;
  • Manages the Chair and Panel Members’ calendar, prioritizing effective time management;
  • Prepares and format Inspection Panel Compliance documents to be submitted to the Board, including overseeing and distributing BOS documents related to compliance matters;
  • Works with Corp Sec to coordinate meetings of Chair and Panel Members with Board and CODE members;
  • Ensures work priorities, procedures, and systems for the Inspection Panel follow World Bank procedures;
  • Working closely with the Panel Chair, screens incoming correspondence and phone calls, as appropriate, using judgment, tact, diplomacy and discretion in either answering or redirecting inquiries to appropriate sources and in dealing with highly sensitive and confidential matters or making independent decisions when multiple courses of actions are required;
  • Under close direction of the Chair of the Panel assists new Panel members and compliance staff with their commencement, on-boarding, visas, HR systems and helps familiarize them with Bank processes, protocols and guidelines as they relate to the compliance function;
  • Ensures Panel members and new Compliance staff are properly equipped with computers, networks and email access when they join the Inspection Panel;
  • Coordinates all travel and accommodation arrangements for all Panel Members and compliance staff, travelling on mission, seeking clearances, best travel routes, hotel, transport and logistical arrangements; visas and support in the preparation of COVID Management and security plans consistent with World Bank and host country policies.
  • Processes all expenses and invoices related to travel and other Panel work and ensure this is done in line with World Bank policy requirements. Ensure records are maintained of all Panel related expenses and invoices;
  • Supports the contracting of consultants and their payment claims for the Inspection Panel compliance function;
  • Serves as Coordinator for an extensive network, at the most senior levels (i.e., President, Executive Directors, Vice-Presidents, Managing Directors, etc.) in relation to the Inspection Panel;
  • Provides cover for other AMSEC administrative staff during vacations or busy periods (vice versa) to ensure uninterrupted administrative support work for the work of the AMS and IPN;
  • Collaborates with the other Program Assistants, Country Program Assistants, and Executive Assistants throughout the Bank to contribute to a friendly and supportive yet business-oriented work environment as it relates to the IPN.

Selection Criteria

  • Minimum requirements: High School diploma and seven years of relevant experience or equivalent combination of education and experience.
  • Preferred experience in more than one VPU of the World Bank, and in-depth knowledge of the full range of Bank Group processes, policies procedures, particularly regarding institution-wide functions.
  • Experience in organizing events, workshops, meetings for senior level staff.
  • Experience in organizing complicated travel and logistics for team members.
  • Project and task management – Proven organizational skills, ability to plan and prioritize own work and work of internal clients.
  • Ability to set priorities according to the office agenda and objectives – Prioritize tasks that are urgent and/or important, that have a deadline.
  • Excellent interpersonal and intercultural communications skills. maturity and ability to interact responsively and thoughtfully with staff at all levels, with demonstrated good judgment, discretion and ability to maintain confidentiality.
  • Ability to independently manage multiple assignments with minimal supervision, prioritizing and coordinating with team members to resolve competing demands.
  • Experience in dealing with senior officials both within and outside the Bank including World Bank country teams.
  • Strong English language skills (verbal and written), including the ability to draft and edit a correspondence and ensure quality of written outputs and clarity of message.
  • Experience with budget monitoring helpful.
  • Proven ability to promote and work in a team-focused environment and pitch in to fill gaps when needed.
  • Problem-solving skills and resourcefulness in dealing with unexpected logistical situations, often under pressure.
  • Excellent office technology skills, in particular: MS Word, Excel, PowerPoint, Outlook,  SAP, Chrome, Internet Explorer.
  • Willingness and flexibility to work overtime on short notice and as needed.

World Bank Group Competencies:

  • ·        Lead and Innovate – Develops innovative solutions
  • ·         Deliver Results for Clients – Proactively addresses the clients’ stated and unstated needs.
  • ·         Collaborate Within Teams and Across Boundaries – Collaborates across boundaries, gives own perspective and willingly receives diverse perspectives.
  • ·       Create, Apply and Share Knowledge – Applies knowledge across the WBG to strengthen solutions for internal and/external clients.
  • ·      Make Smart Decision – Interprets a wide range of information and pushes to move forward.

Please refer to the WBG core competencies for GC level for more details – https://bit.ly/2kbIA7O.

The World Bank Group offers comprehensive benefits, including a retirement, medical, life and disability insurance, and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with dedicated and committed workforce, do not discriminate based on gender, identity, religion, race, ethnicity, sexual orientation and, or disability.

If the selected candidate is a current World Bank Group Staff member with a Regular or Open-Ended appointment, s/he will retain his/her Regular or Open-Ended appointment. All others will be offered a 2 years and 0 months appointment.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.


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