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United Nations Development Programme (UNDP) Is Currently Hiring Administrative Support Clerk APPLY NOW


UNDP works in more than 170 countries and territories, helping to achieve the eradication of poverty and the reduction of inequalities and exclusion. We help countries develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results.

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About UNDP

The United Nations Development Programme (UNDP) is the United Nations’ global development network. Established in 1965, it is headquartered in New York City and operates in nearly 170 countries and territories around the world. The UNDP works to eradicate poverty, reduce inequalities, and build resilience to promote sustainable development.

The primary goal of the UNDP is to support countries in achieving the Sustainable Development Goals (SDGs) adopted by the UN member states in 2015. The SDGs encompass a broad range of issues, including poverty reduction, education, healthcare, gender equality, environmental sustainability, and more. The UNDP provides assistance to countries in developing policies, implementing programs, and mobilizing resources to address these challenges.

The UNDP works through partnerships with governments, civil society organizations, and the private sector to promote sustainable development. It provides technical expertise, policy advice, and financial support to countries to help them implement development programs and projects. The organization focuses on areas such as democratic governance, poverty reduction, crisis recovery, climate change mitigation and adaptation, and sustainable development.

In addition to its work at the national level, the UNDP also supports global initiatives and advocacy efforts to address pressing development issues. It plays a key role in coordinating international development efforts and mobilizing resources for development programs.

Overall, the UNDP is committed to promoting sustainable human development, fostering inclusive and equitable societies, and ensuring that no one is left behind in the pursuit of a better future for all.

Why Work At UNDP

  1. Mission-driven work: UNDP’s mission is to eradicate poverty, reduce inequalities, and promote sustainable development. By working at UNDP, you have the opportunity to contribute to addressing some of the world’s most pressing challenges and making a positive impact on people’s lives.
  2. Global reach and impact: UNDP operates in nearly 170 countries and territories, providing you with the chance to work on a global scale and collaborate with diverse cultures and communities. Your work can contribute to shaping policies, implementing programs, and driving development outcomes in various regions around the world.
  3. Multidisciplinary approach: UNDP’s work spans a wide range of areas, including governance, poverty reduction, climate change, gender equality, and more. This multidisciplinary approach allows you to gain a holistic understanding of development issues and work across different sectors, fostering professional growth and expanding your skill set.
  4. Collaborative and inclusive work environment: UNDP values collaboration, diversity, and inclusivity. Working at UNDP means collaborating with colleagues from different backgrounds, cultures, and expertise. This diversity of perspectives can foster creativity, innovation, and learning.
  5. Professional development opportunities: UNDP offers various opportunities for professional development, including training programs, workshops, and access to a vast network of experts and practitioners in the field of development. You can enhance your skills, broaden your knowledge, and stay updated on emerging trends and best practices.
  6. International exposure and networking: Working at UNDP exposes you to an international environment, enabling you to build a global network of contacts and establish connections with professionals, government officials, civil society organizations, and other stakeholders. This network can be valuable for your career advancement and future opportunities.
  7. Competitive benefits and work-life balance: UNDP provides competitive compensation packages, including salary, benefits, and allowances. Moreover, the organization promotes work-life balance and offers flexible work arrangements, recognizing the importance of personal well-being and family commitments.

Administrative Support Clerk

Apply Before:
The deadline for application submission is 05/05/2024, at 10:30 PM.

Job Schedule:
The position is part-time.

The position is with the United Nations Development Programme (UNDP).

The position is classified as NPSA-4.

Vacancy Type:
The position is under the National Personnel Service Agreement.

Practice Area:
The position is within the Effectiveness practice area.

The position is part of the Regional Bureau for Asia and the Pacific.

Contract Duration:
The initial contract duration is 3 months.

Contracting Arrangements:
a) Successful candidates will be included in UNDP Iran Roster of Administrative support Clerk for a period of 36 months. Entry into the roster system does not necessarily mean that a contract with UNDP is guaranteed. This will depend on forthcoming needs.
b) When a request for services arises for this type of position, UNDP shall directly contract the NPSA holder from the roster without the need for further selection processes.  

3. Scope of Work
The incumbent will provide backstopping support to Executive Associate and also to Programme and Operations Units personnel performing a wide range of office, programme and administrative support as follows:

1. Correspondence management, including verbal and written translation as well as communication of incoming/outgoing correspondence and follow up with the relevant units
2. Liaison with the Focal Points at the state institutions and else programme partners and stakeholders and close coordination to ensure timely follow up and response, in line with the established protocols
3. Perform clerical and office support functions, such as photocopying, preparations for meetings/workshops, developing and disseminating meeting minutes, etc
4. Management/maintenance of filing systems including scanning and digitizing the requested files and documents
5. Management/maintenance of assigned databases including through regular communications (by emails or phone calls) with the respective group
6. Collect and compile project specific references, materials, excerpt from reports and else knowledge products for development of presentations, project briefs, communication materials, visualisation and etc
7. Support development of workflows, Gantt charts and else process flows under the guidance of respective Country Office personnel
8. Perform any other duties related to the assignment, as relevant

The above mentioned tasks are indicative duties and a detailed request with deliverables to be produced will be provided by hiring unit on the day the service starts.

4. Institutional Arrangement
The administrative support clerk will be under the direct supervision of HR Associate and work in close collabotation with management, programme and operations units.

5. Competencies
Complete the Competencies section for each set of competencies as follows:

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

People Management (Insert below standard sentence if the position has direct reports.)

Cross-Functional & Technical competencies (insert up to 7 competencies)

Business Development : Human-centered Design: Ability to develop solutions to problems by involving the human perspective in all steps of the problem-solving process
Business Management: Communication: Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience
Business Management: Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.
Administration & Operations: Documents and records management: Overall document (hard or electronic) management; registry and retention policy including storing and archiving
Administration & Operations: Events management (including retreats, trainings and meetings): Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursement, etc.

6. Minimum Qualifications of the Successful NPSA

Min. Education requirements:
– Completion of Secondary Education is required or
– Bachelor’s degree in in Business or Public Administration, management and other relevant fields will be given due consideration
Min. years of relevant work experience:
– Minimum 4 years with Secondary Education or 1 years with Bachelor’s degree of relevant experience in administration or programme support service in UN system, NGO, public sector or governmental entity.

Required skills
– Experience in document management and electronc filing
– Experience in the use of Office software packages, and in particular Word, Excel and Powerpoint.

Desired skills in addition to the competencies covered in the Competencies section:
– Experience in coordinating events (meetings, events and etc.)
– Good communications skills both written and oral
– Experience in engaging with stakeholders
– Innovative problem solving and effective organizational skills
– Good client orientation and planning skills

Required Language(s):
Fluency in English and Persian (Farsi)


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