Cabin Crew Receptionist Jobs In Europe For Foreigners 2023- Apply Online

Host Country


Target Audience


Program Overview

Similar to a hotel clerk, the receptionist works at the cruise ship’s “front desk” and handles several tasks. Cabin Crew Receptionist Jobs In Europe For Foreigners 2023. They check passengers in and out, respond to their inquiries, and deal with any complaints or issues in a very polite and professional manner.

Cabin Crew Receptionist Jobs In Europe For Foreigners 2023

Title: receptionist
Rating: crew
Department: hotel
Reports to: assistant hotel manager/ hotel manager
Cabin: shared
Uiform male: black trousers, black closed-toe shoes, black socks, black belt
Uniform female: black skirt, black closed-toe shoes, natural tights, black belt

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  • Must have basic knowledge of all hotel departments;
  • Must have refined skills in public relations which demands an excellent command of English and/or German language;
  • Must have at least four (4) years experience in hotel industry; management and administration background necessary;
  • Must have typing skills;

  • Must have Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Fidelio Cruise (or similar ship management software), Stock Control System;
  • Must have basic knowledgeable of HACCP standards;
  • Ability to communicate with all levels of personnel and passengers;
  • Must be a self-starter and reliable person;
  • Must be able to work flexible time schedule and to the Company’s standards.
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  • Be friendly to passengers and crew as well as focused on job tasks;
  • Be able to handle administration tasks, such as passengers’ check-in procedure at embarking and check-out as disembarking;
  • Responsible for all passengers’ enquiries, requests and complaints;
  • Assist passengers with money exchange procedure;
  • Responsible for the Reception log book (crew book);
  • Responsible for any maintenance and/or repair requests;
  • Responsible for preparing the passengers’ financial statements when requested and when necessary;

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  • Responsible for collecting, checking and handing out passengers’ travel documents;
  • Close accounts/ balance cash flow on disembarkation;
  • Always act in the best interest of the Company with regard to minimising costs;
  • Ensure all machines and equipment are in good condition;
  • Be aware of and follow security/ fire/ safety procedures according to the Vessel’s standards and regulations;
  • Follow the uniform dress code at all times whilst on duty and act in a responsible and professional manner.

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